App Store or Google Play Subscription Issues
If you subscribed through the Apple App Store or Google Play Store, those subscriptions are managed entirely by Apple or Google — we don't have access to view or modify them.
What you'll need to do:
For Apple App Store subscriptions:
- Manage your subscription: Settings → [Your Name] → Subscriptions
- Request refunds or resolve billing issues: https://support.apple.com
For Google Play subscriptions:
- Manage your subscription: Google Play app → Profile → Payments & subscriptions
- Request refunds or resolve billing issues: https://support.google.com/googleplay
Want to switch to a direct subscription?
If you cancel your App Store/Google Play subscription, you can sign up directly through our website at dynastynerds.com. Direct subscriptions give you a discount ($10 on annual subs), more flexibility and we can help you directly with any issues.
Let us know if you have questions!